Website Terms of Service
Last updated: 12/10/2026
These Terms of Service govern your use of corainkster.co.uk and any services or products provided by Cora Inkster Herbal.
By using this website, booking a consultation, or placing an order, you agree to these Terms.
If you do not agree with these Terms, please do not use this website.
About the practice
Cora Inkster Herbal is the trading name of Corran Tait, a sole trader based in Scotland.
I am a qualified clinical herbalist, a member of the National Institute of Medical Herbalists (NIMH), and hold appropriate professional indemnity and liability insurance.
Services
This website offers:
Clinical herbal consultations (online and in person)
Bespoke herbal prescriptions
Herbal products
Food supplements
Herbal teas
Tinctures
Other health and wellbeing products
Educational information about herbal medicine
Additional products and services may be added in the future.
Eligibility
Consultations are intended for adults aged 18 years and over.
Children may be seen when accompanied by a parent, legal guardian or other appropriate adult who is able to provide consent where required.
Booking consultations
Appointments are booked through Acuity Scheduling.
Payment is required in full at the time of booking unless otherwise agreed.
Consultation fees do not include the cost of herbal prescriptions or products.
Consultation recommendations
Consultations are professional healthcare consultations.
Following a consultation, recommendations are usually provided by email.
You are under no obligation to purchase any recommended herbal medicines or products.
Recommendations are based on the information you choose to provide during the consultation process.
You are responsible for providing accurate and up-to-date information about your health, medications, allergies, supplements, pregnancy status, and any other information relevant to your care.
Failure to provide relevant information may affect the suitability or safety of recommendations.
Herbal medicines
Where appropriate, bespoke herbal prescriptions may be prepared specifically for you.
Some prescriptions may be reordered without another consultation where clinically appropriate.
In other cases, a follow-up consultation may be required before further herbal medicines can be supplied.
This decision is made on clinical grounds and in the interests of safe practice.
Products
The online shop may include herbal products and other goods for general sale.
Product descriptions are provided as accurately as possible.
Natural products may vary slightly in appearance, colour, aroma or taste between batches.
Such variations do not necessarily indicate a fault.
Digital Products
Digital resources (including guides, workbooks, reference sheets, and downloadable files) are licensed for your personal use.
You may:
Download and print copies for your own reference
Share files with individuals who would benefit from them (one-on-one non-commercial sharing for personal use)
Keep files indefinitely for ongoing use
You may not:
Sell or charge others for access to these materials
Upload to public repositories, course platforms, or file-sharing sites
Use materials for paid workshops, training, or commercial instruction without written permission
Prices
Prices are displayed on the website in pounds sterling (£).
Prices may be changed at any time before an order is placed.
The price charged will be the price displayed at the time your order is confirmed.
Orders
I reserve the right to refuse, cancel or limit orders where reasonably necessary.
Examples may include:
Products becoming unavailable
Pricing errors
Suspected fraudulent activity
Concerns about the safe or appropriate use of herbal medicines
If payment has already been taken, a refund will be issued where applicable.
Here are my consultation terms & cancellation policy.
Delivery
Orders are normally delivered within the United Kingdom.
Requests for delivery outside the UK may be considered individually but cannot be guaranteed.
Delivery times are estimates and may occasionally be affected by circumstances outside my control.
Returns
General retail products may be returned in accordance with the Returns Policy.
For reasons of hygiene and patient safety, bespoke herbal prescriptions prepared specifically for an individual generally cannot be returned unless they are faulty, damaged or supplied in error.
Intellectual property
Unless otherwise stated, all content on this website, including text, photographs, graphics, logos and other materials, belongs to Cora Inkster Herbal or is used with permission.
Content may not be copied, reproduced, adapted or distributed without prior written permission, except where permitted by law.
Testimonials
All testimonials displayed on this website are published with explicit written consent from the individual client. I contact each person personally to confirm permission before sharing their experience.
Testimonials are published using first names or initials to protect client identity and I keep written records of each person’s consent in line with my data retention policy.
Testimonials reflect individual experiences and do not guarantee identical outcomes.
User Content License
Where you submit comments, testimonials, or other materials to this website, you grant me a non-exclusive, royalty-free licence to display, reproduce, and use that content for the purposes of operating and promoting this practice.
You retain ownership of your original contributions. If you wish to withdraw permission for specific content, please contact me and I will remove it where reasonably possible.
If you wish to withdraw permission for specific content, please contact me. I will remove it where reasonably possible, though archived communications may be retained according to my data retention policy.
You agree not to submit content that is:
Illegal, defamatory, or discriminatory
Infringing on third-party rights
Harmful or abusive in nature
Website information
The information provided on this website is intended for general educational purposes.
It is not a substitute for personalised healthcare advice or a consultation with an appropriately qualified healthcare professional.
Reading information on this website does not establish a practitioner-client relationship.
Availability
I make reasonable efforts to keep this website available and up to date.
However, I cannot guarantee that the website will always be available, uninterrupted, secure or free from errors.
Website content may be updated, amended or removed without notice.
Revocation of Access
I reserve the right to suspend or terminate access to digital resources, email communications, or website features where:
Terms of use have been materially breached
Safety, security, or professional obligations require it
Activity threatens the integrity of this practice
Where feasible and appropriate,, I will provide notice of suspension or termination. Any prepaid services not yet delivered will be refunded proportionally.
External links
This website may contain links to third-party websites for your convenience.
I am not responsible for the content, accuracy, availability or privacy practices of external websites.
Limitation of liability
Nothing in these Terms limits or excludes liability where doing so would be unlawful.
To the fullest extent permitted by law, Cora Inkster Herbal is not liable for indirect or consequential losses arising from the use of this website.
Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot legally be excluded under Scottish law.
Privacy
Your personal information is handled in accordance with the Privacy Policy and Cookie Policy.
Website Accessibility
I aim to make this website usable for everyone regardless of abilities or devices. If you encounter barriers accessing content, please contact me and I’ll work to accommodate your needs where reasonably possible.
Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Cora Inkster Herbal from any claims, losses, or expenses (including reasonable legal fees) arising from:
Your use of this website or services contrary to these Terms
Your submission of false, misleading, or harmful information
Any breach of your obligations under these Terms
This does not extend to claims resulting from my negligence or misconduct.
Complaints procedure
If you're dissatisfied with any aspect of this service:
Contact me directly via email outlining your concern
I’ll acknowledge within 5 working days
I’ll investigate and respond substantively within 10 working days
If unresolved, you may wish to escalate to relevant bodies such as the National Institute of Medical Herbalists or Information Commissioner's Office depending on the nature of the complaint.
Changes to these Terms
These Terms may be updated from time to time.
The latest version will always be published on this website and will apply from the date shown at the top of the page.
Governing law
These Terms are governed by the laws of Scotland.
Any disputes relating to these Terms or the use of this website will be subject to the jurisdiction of the Scottish courts.
Contact
If you have any questions about these Terms, please contact:
Cora Inkster (aka Corran Tait)
Email: cora.Inkster@pm.me
Address: 9 Newton Place, Technology House, Glasgow, G3 7PR